Q. Can I buy the alarm and add my own simcard to it?
A. Yes.
Q. Can it be worn in bed?
A. Yes, we advise your loved one to try and get used to wearing it while asleep so if they go to the toilet, the MX100 pendant is with them.
Q. My father is a bit stuburn about wearing one, do you have any advice so we can get him to wear it?
A. Yes, an elderly have done everything in their life time and do not need people to tell them how to be. They know it is the best advice but do not need to be told.
We suggest just telling them about it, give them the information to read and let them know it is their decision.
If they respect their doctor highly, the a call to them on the next visit is prudent.
Q. How long is it between charges?
A. Depending on settings the device requires charging every four to five day to be on the safe side.
Q. What are the on-going costs?
A. The device use depends on the plan chosen.
Q. Where is the best place to charge it?
A. Most elderly sit and watch TV, it is advisable for them to get into the habit of charging while they are awake and seated. They can then out it back on when they get up.
Q. What if I want to change to program a new number?
A. The MX199 requires just on sms sent with the new numbers, or just call us on 1300 884 975.
Q. Can we go overseas with this device?
A. Yes, Roam charges apply. See your provider for advice.